Shipping Policy
All Cashmere Luxe units are carefully prepared, packaged, and inspected before shipment to ensure the highest quality.
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Processing Time:
Ready-to-ship wigs are processed within 1–3 business days after your order is placed.
Shipping Time:
Once shipped, orders typically arrive within 2–5 business days, depending on your location and selected shipping method.
You will receive a tracking number via email once your order has been dispatched.
Please ensure that your shipping address is correct at checkout. Cashmere Luxe is not responsible for delays or lost packages due to incorrect address information.
Return & Exchange Policy
Due to the nature of our products and for hygiene and quality assurance reasons, all sales are final.​
However, we understand that exceptional situations may arise.
returns or exchanges will only be considered under the following conditions:
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The item is unworn, unaltered, and in original condition
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lace is uncut and untouched
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wig has not been installed, styled, or manipulated
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all original packaging is included
if your order arrives damaged or there is an error on our part, please contact us within 48 hours of delivery with clear photos so we can resolve the issues promptky.
​Any approved return or exchange must be authorized before being sent back
​Cashmere Luxe reserves the right to deny any return that does not meet the conditions above.
​By completing your purchase, you agree to the terms outlined in our shipping and returns policies
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